Last Updated: March 2026

COPPER BOTTOM CONSTRUCTION SERVICES LIMITED is committed to providing reliable residential construction services. This policy explains how refund requests are evaluated.

---

Nature of Construction Services

Construction services involve planning, consultation, and physical building work. Each project may vary depending on property conditions and client requirements.

For this reason, refund requests are reviewed individually.

---

Consultation Services

If a consultation appointment has been scheduled but has not yet taken place, the client may request cancellation.

Eligible cancellations may qualify for a refund.

Once a consultation has been completed, consultation fees are generally non-refundable.

---

Service Bookings

If a construction service booking has been confirmed but the project has not yet started, clients may request cancellation.

Refund eligibility will depend on whether project preparation work has already been performed.

---

Service Concerns

If a client believes a service was not delivered as agreed, the client may contact our company to review the situation.

We will evaluate the request and determine whether:

• A partial refund is appropriate

• An alternative solution can be provided

---

Refund Request Process

To request a refund, clients should provide:

• Name

• Contact information

• Description of the service

• Reason for the refund request

All refund requests are reviewed carefully.

---

Contact for Refund Requests

COPPER BOTTOM CONSTRUCTION SERVICES LIMITED

31 Norman Road
Luton
LU3 1JL
United Kingdom

Phone: +44 7848 154412
Email: elsayed7mohamedelalfi@outlook.com